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Gopro si blocca dopo l'accensione! : GoPro HERO4 Black

Gopro si blocca dopo l'accensione!

Discussioni, Domande e Risoluzione dei problemi su GoPro HERO4 Black

Gopro si blocca dopo l'accensione!

Messaggioda locic91 » 18/08/2015, 14:45

Ragazzi purtroppo nella mia Hero 4 black ho riscontrato questo problema.
Dopo averla usata circa 3 mesi senza un minimo problema, adesso la cam non appena accesa si blocca immediatamente e mi tocca resettarla.

Raramente funziona per un po' per poi bloccarsi di nuovo!

Premetto che la card è da 32 gb extreme class 10 della Sandisk acquistata all'unieuro.
Ho tentato a formattarla da pc ma presenta sempre lo stesso problema! Di cosa potrebbe trattarsi?
Grazie del supporto!
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Re: Gopro si blocca dopo l'accensione!

Messaggioda Nikobalza » 18/08/2015, 23:01

Ciao, : Sad : Sto riscontrando lo stesso problema anch'io dopo aver aggiornato il firmware
Spero davvero che qualcuno possa aiutarci io la uso quasi esclusivamente per immersioni subacquee ed è davvero seccante dover controllare se risponde ogni volta che devo fare degli scatti.
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Re: Gopro si blocca dopo l'accensione!

Messaggioda gigio90 » 18/08/2015, 23:37

Quindi la memory card non riesci a formattarla neanche da PC? Alcuni utenti hanno problemi con il file system exFAT, prova a formattarla in FAT32 se già non lo fosse...
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Re: Gopro si blocca dopo l'accensione!

Messaggioda onoff80 » 20/08/2015, 7:24

@logic91 è accaduto lo stesso problema anche a me, dopo 6 mesi all'improvviso la hero4 black comincia a bloccarsi dopo l'accensione, navigando tra i menu o dopo una sola foto. Risultato? Sostituita in garanzia contattando l'assistenza ufficiale gopro, molto celeri ma cmq tocca stare senza camera per almeno 15gg.
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Re: Gopro si blocca dopo l'accensione!

Messaggioda locic91 » 21/08/2015, 13:12

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Re: Gopro si blocca dopo l'accensione!

Messaggioda onoff80 » 21/08/2015, 14:08

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Re: Gopro si blocca dopo l'accensione!

Messaggioda xxbrizioxx » 24/08/2015, 14:10

Ciao ragazzi, ho avuto lo stesso identico problema. l'unico modo per risolvera è mandarla in assistenza. a me hanno sotituito la gopro!
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Re: Gopro si blocca dopo l'accensione!

Messaggioda locic91 » 26/08/2015, 15:27

Ragazzi vi aggiorno sulla mia situazione.
Inizialmente la gopro era inutilizzabile a causa dei blocchi continui.
Un bel giorno noto che la camera si é automaticamente resettata, tant'é che per collegarla all'app dell'iPhone ho dovuto riconfigurarla! Da quel momento la gopro sembra funzionare decentemente, eccetto due sole volte su due cicli di batteria.
Il problema é che nel frattempo avevo contattato l'assistenza descrivendo il problema è loro mi hanno detto di fare alcune prove con l'sd e in caso di esito negativo avrebbero provveduto a cambiarla in garanzia.
Dunque come dovrò comportarmi adesso? Dal momento in cui non avrò possibilità di testarla con continuità a causa di problemi lavorativi? Cosa dire all'assistenza per riservarmi la possibilità di rivolgermi nuovamente a loro durante il periodo di garanzia una volta chiusa l'attuale pratica? Vi ringrazio dell'attenzione ma al momento non so davvero come comportarmi!!!! :(


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Re: Gopro si blocca dopo l'accensione!

Messaggioda locic91 » 26/08/2015, 15:29

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