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MALFUNZIONAMENTO WIFI [RISOLTO] : GoPro HERO3+/HERO3/HERO2/HERO1 - Pagina 2

MALFUNZIONAMENTO WIFI [RISOLTO]

Discussioni, Domande e Risoluzione dei problemi su tutti i modelli GoPro HERO3+, HERO3, HERO2 ,HERO1

Re: MALFUNZIONAMENTO WIFI

Messaggioda jacklon » 19/09/2014, 15:01

Niente da fare...sembra essere un problema della gopro, perchè ho provato a cercare il suo wifi anche con altri telefoni. E' proprio cambiato il modo di lampeggiare del led azzurro: quando tutto funzionava, impostavo il wifi in modalità ''gopro app'' e il led lampeggiava lentamente, un lampeggio alla volta. Adesso ne fa 10 velocissimi e la gopro non riesce ad essere vista da nessun dispositivo mobile. Per di più l'assistenza risponde alle email alla velocita di 1risposta/settimana e avrei tante riprese ganze da fare :(...se qualcuno avesse mai avuto lo stesso identico problema commenti, perchè ci sto diventando pazzo!! Grazie a tutti per l'attenzione!!
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Re: MALFUNZIONAMENTO WIFI

Messaggioda altair72 » 19/09/2014, 15:05

Ma la garanzia è valida? te la cambiano almeno?
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Re: MALFUNZIONAMENTO WIFI

Messaggioda jacklon » 19/09/2014, 15:34

si si in caso di ufficiale guasto della gopro, ho la garanzia valida (l'ho comprata da un paio di mesi) e in più ci feci l'assicurazione casco che allungava la garanzia di un anno....sono andato dal rivenditore e mi è stato detto di contattare l'assistenza. Ho contattato l'assistenza e mi sono state dette cose che avevo già provato a fare..per quanto riguarda il prossimo passo da fare, non saprei come muovermi!
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Re: MALFUNZIONAMENTO WIFI

Messaggioda altair72 » 19/09/2014, 15:47

Tieni presente che i negozianti fanno solo i loro interessi, l'assistenza Gopro ovviamente non può
che cercare una soluzione suggerendoti delle procedure standard con le quali a volte si risolve il problema
e a volte no (come nel tuo caso), devi andare dal venditore che è obbligato a risolverti il problema,
leggi questo articolo (suggeritomi da @Max Tod in una vecchia discussione):

così saprai come comportarti e farai capire che sai quello che dici : Thumbup :
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Re: MALFUNZIONAMENTO WIFI

Messaggioda jacklon » 19/09/2014, 16:14

grazie mille per il consiglio!!
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Re: MALFUNZIONAMENTO WIFI

Messaggioda jacklon » 02/10/2014, 17:02

Buonasera a tutti! Scrivo per concludere la discussione. L'assistenza GoPro ha ritenuto che la mia videocamera fosse difettosa, quindi l'ho spedita tramite corriere all'indirizzo datomi da loro, e adesso aspetterò la nuova videocamera! Vi ringrazio per i consigli che mi avete dato!
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Re: MALFUNZIONAMENTO WIFI

Messaggioda Max Tod » 02/10/2014, 22:01

Siamo qua per questo :)
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Immagine

se ti ho aiutato dammi un like no? :P
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Re: MALFUNZIONAMENTO WIFI [RISOLTO]

Messaggioda WilliamRevan » 26/10/2014, 21:23

Sto riscontrando il tuo identico problema.

In pratica, fino a qualche giorno fa tutto tranquillo : streaming, registrazione dal cell, visione video...
adesso, led blu che lampeggia di continuo, gopro inesistente tramite wifi di android, casa, iphone, ipad e varie.
Ho provato a cercare con il mio wifi altre gopro di amici e le trova....
la mia in pratica non viene più rilevata nel wifi.

Devo seguire anche io l'iter dell'assistenza?
L'ho comprata su amazon però.....

HELP!!! : Hurted : : Hurted : : Hurted :
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Re: MALFUNZIONAMENTO WIFI [RISOLTO]

Messaggioda Max Tod » 27/10/2014, 20:05

Scrivi prima ad amazon e se ne dovrebbero occupare loro.
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Immagine

se ti ho aiutato dammi un like no? :P
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Re: MALFUNZIONAMENTO WIFI [RISOLTO]

Messaggioda WilliamRevan » 28/10/2014, 11:34

Ho parlato ieri con il centro assistenza. Mi hanno detto di mandare loro il file txt con tutte le info.
Attendo novità.

Maggiore Revan
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